Here’s our frequently asked questions… and answers!
How many people can ride on a WaveRunner?
Each jet ski is sized for three people. It is more enjoyable and safe to only have 2 adults at a time. People over 150Kg must ride alone.
Do I need a jet ski licence?
No. Under Hire and Drive legislation, you don’t need a licence if you are participating in an organised trip under the supervision of an appropriately qualified guide.
Are the prices per person or per jet ski?
Prices are per person or twin share provided your combined weight is less than 210kg. Sometimes it’s possible to squeeze three on a ski – mum, dad and a young child.
Can we share the driving?
Yes, you are welcome to take turns.
What is the minimum age to ride?
16 years but you do need your parent’s or guardian’s permission and provided they have someone over 18 on the back wearing a safety lanyard.
Can we hire a jetski and go wherever we want to?
No, it’s not like hiring a car, but we will give some freedoom and space to ride on your own so you will have that feeling of a free ride
We have never driven a jetski before. Is that a problem?
Not at all. These are easy to ride, especially because you are shown how. Just give yourself ten minutes to get the hang of it, listen to your guide and you’ll be riding like an expert before you know it.
Where can I put my gear or valuables?
Given the nature of the tour, it may be best to leave your valuables at home or in your car, however there is a dry storage in every jet ski to place car keys or other small items.
Will you cancel a trip because of bad weather?
Very unlikely! We operate in Cockburn Sound which is largely protected from big seas and strong winds by Garden Island. You’ll get wet anyway, so intermittent rain is not a problem, Normally, we will sit out a passing shower and resume the trip when the rain stops. In rare circumstances where rain is heavy or lightening, we will cancel the trip and arrange an alternative mutually agreeable time.
How old is too old?
You are never too old. However we have some restrictions like if you have a serious back problem, pregnant or any injury that could be an impediment for riding. If there’s anything you think the guide should know ( eg. A disability, poor hearing or eyesight, perhaps diabetes or high pressure), please let us know so we can put appropriate precautions in place.
Do you provide safety equipment?
Yes, we provide Personal Flotation Devices type 1, and we will even give you some sunscreen and eye protection if you forget yours. Just wear what you are happy to get wet in – bathers, boardies, bikinis – we are not fussy – but bring some dry clothes because you will get wet. In cooler months or conditions we can supply wetsuits 3mm or 6 mm for extra weather protection.
Do we have to book?
Yes. Most definitely. If you rock up unannounced, we may not be there. We might be out on the water, we might be fully booked or we might be elsewhere doing other business things. The earlier you book, the more choice you have, but 24 hours notice is great. However, if you’re the impulsive type, give us a ring, text us or send an email and we’ll try our best to fit you in. If we don’t pick up, get online and book it yourself.
Do we need to pay to make a booking?
We have an online payment system that allows you to pay in full so you can secure the time slot at your convenience. Alternatively you can call us on 045xxxxxx to arrange a payment over the phone.
When do we need to turn up?
Turn up ten to fifth teen minutes before the time nominated on your booking. We will take you through a safety briefing, some of the basic boating rules and show you how to use the machines before we head out onto the water. We will even do a couple of simple exercises to make sure you get used to the machines before we pick up speed.
Do we need to take our own camera?
You are welcome to bring your own camera but we will not be responsible for any damage or losses. We recommend water proof cameras with appropriate wrist strap or a water proof bag to keep it safe during the ride and be used only at stops.
Are there minimum numbers?
If we have scheduled a trip, and you want to go, we’ll take you even if you are the only one. If you want to do a trip at an unscheduled time, we normally need to have at least two skis on the trip.
If I don’t feel like riding my own ski, can I go with the guide?
Yes, it’s half price to do any of the regular scheduled trips if you ride with the guide.